1. Who to contact

• Grievance contact: Nikhil Panjwani, owner, PCBCare
• Email: nikhil.panjwani.2017@gmail.com (subject: "PCBCare Privacy Request" for personal data matters, or "PCBCare Complaint" for anything else)
• Phone / WhatsApp: +91 91118 39918 (Monday to Saturday, 11:00 AM to 9:00 PM)
• Address: Mani Plaza Market, Badi Omti, Jabalpur, Madhya Pradesh 482002, India

2. What you can ask us

• Get a copy of the personal data we hold about you, and who we share it with.
• Correct or complete your details.
• Delete your data or your account. On shop.pcbcare.in you can do this yourself with the 🔒 button.
• Withdraw a consent you gave (for example for analytics and advertising).
• Make a complaint about how we handled your personal data or an order.
• Nominate someone to exercise these rights for you if you die or become unable to.

3. How we handle it

1. Send your request or complaint to the email above. Please include your name, how we can contact you and, if it concerns an order, the order number.
2. We confirm receipt and may ask you to verify who you are before sharing or deleting personal data.
3. We aim to reply within 30 days, and in any case within the time the law requires. We tell you what we did or why we cannot do it.

4. If you are not satisfied

You may complain to the Data Protection Board of India about a personal data matter once you have raised it with us first and are not satisfied with our reply. For consumer or order complaints you may also use the remedies available to you under Indian consumer law.

5. More information

See our Privacy Policy and Cookie Policy.