Return & Refund Policy

Last updated: 9 September 2026

No Returns — Replacement Only

We do not offer returns for refund on PCB boards purchased from PCBcare. If a board you purchased is faulty, we offer a replacement, subject to the conditions below.

Conditions for Replacement

A board is eligible for replacement only if all of the following are true:

  • The board is not physically broken or cracked.
  • The board shows no signs of water damage.
  • The board has not been short-circuited or damaged by incorrect wiring/installation.

If a board shows any of the above, it is not eligible for replacement, since this indicates damage occurred after the board left our hands rather than a manufacturing or repair fault on our part.

How to Request a Replacement

Contact us directly at +919111839918 with your purchase details and a description of the fault. We'll inspect the board to confirm it meets the conditions above before processing a replacement.

Repaired Boards

Boards that come to us for repair (rather than purchased new from us) are covered under the warranty terms discussed at the time of repair, not this replacement policy — contact us for the specific terms that applied to your repair.

Questions

If you're unsure whether your situation qualifies, contact us before sending anything back — we're happy to talk through it first.